{"title":"Privacy Policy","description":"\u003ch1 data-end=\"206\" data-start=\"184\"\u003e\u003cstrong data-end=\"204\" data-start=\"186\"\u003ePrivacy Policy\u003c\/strong\u003e\u003c\/h1\u003e\n\u003cp data-end=\"242\" data-start=\"207\"\u003e\u003cstrong data-end=\"242\" data-start=\"207\"\u003eLast updated: December 12, 2025\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"581\" data-start=\"244\"\u003eMasarap Cookie Co. (“Masarap”, “we”, “our”, “us”) operates this website and in-person café (collectively, the “Services”), including all related information, content, features, tools, products, and services. Our goal is to provide you, our customer, with a delightful and secure shopping and dining experience both online and in-store.\u003c\/p\u003e\n\u003cp data-end=\"786\" data-start=\"583\"\u003eThis Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make an online purchase or pre-order, visit our café, or otherwise communicate with us.\u003c\/p\u003e\n\u003cp data-end=\"901\" data-start=\"788\"\u003eBy accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.\u003c\/p\u003e\n\u003chr data-end=\"906\" data-start=\"903\"\u003e\n\u003ch2 data-end=\"946\" data-start=\"908\"\u003e\u003cstrong data-end=\"946\" data-start=\"911\"\u003ePersonal Information We Collect\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"1130\" data-start=\"947\"\u003eWhen we refer to “personal information,” we mean any information that identifies or could reasonably identify you. Depending on how you interact with us, we may collect the following:\u003c\/p\u003e\n\u003cul data-end=\"1740\" data-start=\"1132\"\u003e\n\u003cli data-end=\"1205\" data-start=\"1132\"\u003e\n\u003cp data-end=\"1205\" data-start=\"1134\"\u003e\u003cstrong data-end=\"1153\" data-start=\"1134\"\u003eContact details\u003c\/strong\u003e — name, address, phone number, and email address.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1330\" data-start=\"1206\"\u003e\n\u003cp data-end=\"1330\" data-start=\"1208\"\u003e\u003cstrong data-end=\"1243\" data-start=\"1208\"\u003ePayment and transaction details\u003c\/strong\u003e — payment method, billing\/shipping addresses, transaction amount, and order history.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1443\" data-start=\"1331\"\u003e\n\u003cp data-end=\"1443\" data-start=\"1333\"\u003e\u003cstrong data-end=\"1350\" data-start=\"1333\"\u003eOrder details\u003c\/strong\u003e — product selections, delivery or pickup preferences, and communications about your order.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1557\" data-start=\"1444\"\u003e\n\u003cp data-end=\"1557\" data-start=\"1446\"\u003e\u003cstrong data-end=\"1478\" data-start=\"1446\"\u003eDevice and usage information\u003c\/strong\u003e — IP address, browser type, device data, and how you interact with our site.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1649\" data-start=\"1558\"\u003e\n\u003cp data-end=\"1649\" data-start=\"1560\"\u003e\u003cstrong data-end=\"1583\" data-start=\"1560\"\u003eAccount information\u003c\/strong\u003e — username, password, and preferences if you create an account.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1740\" data-start=\"1650\"\u003e\n\u003cp data-end=\"1740\" data-start=\"1652\"\u003e\u003cstrong data-end=\"1670\" data-start=\"1652\"\u003eCommunications\u003c\/strong\u003e — messages or enquiries sent to us via email, forms, or social media.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-end=\"1745\" data-start=\"1742\"\u003e\n\u003ch2 data-end=\"1789\" data-start=\"1747\"\u003e\u003cstrong data-end=\"1789\" data-start=\"1750\"\u003eHow We Collect Personal Information\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"1815\" data-start=\"1790\"\u003eWe collect information:\u003c\/p\u003e\n\u003cul data-end=\"2158\" data-start=\"1816\"\u003e\n\u003cli data-end=\"1930\" data-start=\"1816\"\u003e\n\u003cp data-end=\"1930\" data-start=\"1818\"\u003e\u003cstrong data-end=\"1839\" data-start=\"1818\"\u003eDirectly from you\u003c\/strong\u003e when you make a purchase, place a pre-order, subscribe to our newsletter, or contact us.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2023\" data-start=\"1931\"\u003e\n\u003cp data-end=\"2023\" data-start=\"1933\"\u003e\u003cstrong data-end=\"1950\" data-start=\"1933\"\u003eAutomatically\u003c\/strong\u003e when you browse our website, through cookies and similar technologies.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2158\" data-start=\"2024\"\u003e\n\u003cp data-end=\"2158\" data-start=\"2026\"\u003e\u003cstrong data-end=\"2056\" data-start=\"2026\"\u003eFrom our service providers\u003c\/strong\u003e, including Shopify, payment processors, and marketing tools that help us manage our store and café.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-end=\"2163\" data-start=\"2160\"\u003e\n\u003ch2 data-end=\"2208\" data-start=\"2165\"\u003e\u003cstrong data-end=\"2208\" data-start=\"2168\"\u003eHow We Use Your Personal Information\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"2238\" data-start=\"2209\"\u003eWe use your information to:\u003c\/p\u003e\n\u003cul data-end=\"2777\" data-start=\"2239\"\u003e\n\u003cli data-end=\"2319\" data-start=\"2239\"\u003e\n\u003cp data-end=\"2319\" data-start=\"2241\"\u003eProcess and fulfil orders (including local deliveries and in-store pickups).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2426\" data-start=\"2320\"\u003e\n\u003cp data-end=\"2426\" data-start=\"2322\"\u003eManage pre-orders and ensure accurate weekend collections (orders must be placed before Thursday COB).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2481\" data-start=\"2427\"\u003e\n\u003cp data-end=\"2481\" data-start=\"2429\"\u003eProvide customer support and respond to enquiries.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2593\" data-start=\"2482\"\u003e\n\u003cp data-end=\"2593\" data-start=\"2484\"\u003eCommunicate with you about your order, including confirmation emails, pickup reminders, or service updates.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2649\" data-start=\"2594\"\u003e\n\u003cp data-end=\"2649\" data-start=\"2596\"\u003eSend marketing communications if you have opted in.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2722\" data-start=\"2650\"\u003e\n\u003cp data-end=\"2722\" data-start=\"2652\"\u003eMaintain and improve our website, products, and customer experience.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2777\" data-start=\"2723\"\u003e\n\u003cp data-end=\"2777\" data-start=\"2725\"\u003eComply with legal obligations or resolve disputes.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-end=\"2782\" data-start=\"2779\"\u003e\n\u003ch2 data-end=\"2824\" data-start=\"2784\"\u003e\u003cstrong data-end=\"2824\" data-start=\"2787\"\u003eHow We Share Personal Information\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"2879\" data-start=\"2825\"\u003eWe may share your information in the following ways:\u003c\/p\u003e\n\u003cul data-end=\"3246\" data-start=\"2880\"\u003e\n\u003cli data-end=\"2952\" data-start=\"2880\"\u003e\n\u003cp data-end=\"2952\" data-start=\"2882\"\u003e\u003cstrong data-end=\"2898\" data-start=\"2882\"\u003eWith Shopify\u003c\/strong\u003e, which powers our online store and payment systems.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3068\" data-start=\"2953\"\u003e\n\u003cp data-end=\"3068\" data-start=\"2955\"\u003e\u003cstrong data-end=\"2985\" data-start=\"2955\"\u003eWith third-party providers\u003c\/strong\u003e that assist with order fulfilment, deliveries, marketing, or payment processing.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3159\" data-start=\"3069\"\u003e\n\u003cp data-end=\"3159\" data-start=\"3071\"\u003e\u003cstrong data-end=\"3105\" data-start=\"3071\"\u003eWith trusted business partners\u003c\/strong\u003e for advertising or promotions, as permitted by law.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3246\" data-start=\"3160\"\u003e\n\u003cp data-end=\"3246\" data-start=\"3162\"\u003e\u003cstrong data-end=\"3186\" data-start=\"3162\"\u003eWhen required by law\u003c\/strong\u003e or to protect our rights, users, and business operations.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"3289\" data-start=\"3248\"\u003eWe do not sell your personal information.\u003c\/p\u003e\n\u003chr data-end=\"3294\" data-start=\"3291\"\u003e\n\u003ch2 data-end=\"3335\" data-start=\"3296\"\u003e\u003cstrong data-end=\"3335\" data-start=\"3299\"\u003eShopify and Third-Party Services\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"3674\" data-start=\"3336\"\u003eOur online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you. Shopify may collect and process your personal information as a separate data controller.\u003cbr data-end=\"3549\" data-start=\"3546\"\u003eYou can read Shopify’s Privacy Policy here: \u003ca href=\"https:\/\/www.shopify.com\/legal\/privacy\" class=\"decorated-link\" rel=\"noopener\" data-end=\"3671\" data-start=\"3593\"\u003ehttps:\/\/www.shopify.com\/legal\/privacy\u003cspan class=\"ms-0.5 inline-block align-middle leading-none\" aria-hidden=\"true\"\u003e\u003csvg class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\" data-rtl-flip=\"\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" viewbox=\"0 0 20 20\" height=\"20\" width=\"20\"\u003e\u003cpath d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp data-end=\"3884\" data-start=\"3676\"\u003eWe may also link to third-party websites or social media platforms. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.\u003c\/p\u003e\n\u003chr data-end=\"3889\" data-start=\"3886\"\u003e\n\u003ch2 data-end=\"3913\" data-start=\"3891\"\u003e\u003cstrong data-end=\"3913\" data-start=\"3894\"\u003eChildren’s Data\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"4141\" data-start=\"3914\"\u003eOur Services are not directed toward children under the age of 16, and we do not knowingly collect information from minors. If you believe a child has provided us with their information, please contact us and we will delete it.\u003c\/p\u003e\n\u003chr data-end=\"4146\" data-start=\"4143\"\u003e\n\u003ch2 data-end=\"4177\" data-start=\"4148\"\u003e\u003cstrong data-end=\"4177\" data-start=\"4151\"\u003eSecurity and Retention\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"4463\" data-start=\"4178\"\u003eWe take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no system is completely secure.\u003cbr data-end=\"4329\" data-start=\"4326\"\u003eWe retain personal information only as long as necessary to provide our Services, comply with legal requirements, or resolve disputes.\u003c\/p\u003e\n\u003chr data-end=\"4468\" data-start=\"4465\"\u003e\n\u003ch2 data-end=\"4500\" data-start=\"4470\"\u003e\u003cstrong data-end=\"4500\" data-start=\"4473\"\u003eYour Rights and Choices\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"4558\" data-start=\"4501\"\u003eDepending on where you live, you may have the right to:\u003c\/p\u003e\n\u003cul data-end=\"4714\" data-start=\"4559\"\u003e\n\u003cli data-end=\"4616\" data-start=\"4559\"\u003e\n\u003cp data-end=\"4616\" data-start=\"4561\"\u003eAccess, correct, or delete your personal information.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"4657\" data-start=\"4617\"\u003e\n\u003cp data-end=\"4657\" data-start=\"4619\"\u003eOpt out of marketing communications.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"4714\" data-start=\"4658\"\u003e\n\u003cp data-end=\"4714\" data-start=\"4660\"\u003eRequest a copy of the information we hold about you.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"4880\" data-start=\"4716\"\u003eTo exercise these rights, please contact us using the details below.\u003cbr data-end=\"4787\" data-start=\"4784\"\u003eYou can also manage your marketing preferences by using the “unsubscribe” link in our emails.\u003c\/p\u003e\n\u003chr data-end=\"4885\" data-start=\"4882\"\u003e\n\u003ch2 data-end=\"4917\" data-start=\"4887\"\u003e\u003cstrong data-end=\"4917\" data-start=\"4890\"\u003eInternational Transfers\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"5091\" data-start=\"4918\"\u003eIf we transfer your personal information outside Australia, we take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.\u003c\/p\u003e\n\u003chr data-end=\"5096\" data-start=\"5093\"\u003e\n\u003ch2 data-end=\"5135\" data-start=\"5098\"\u003e\u003cstrong data-end=\"5135\" data-start=\"5101\"\u003eChanges to This Privacy Policy\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"5310\" data-start=\"5136\"\u003eWe may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website with a revised “Last updated” date.\u003c\/p\u003e\n\u003chr data-end=\"5315\" data-start=\"5312\"\u003e\n\u003ch2 data-end=\"5334\" data-start=\"5317\"\u003e\u003cstrong data-end=\"5334\" data-start=\"5320\"\u003eContact Us\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"5436\" data-start=\"5335\"\u003eIf you have any questions about this Privacy Policy or our privacy practices, please contact us at:\u003c\/p\u003e\n\u003cp data-end=\"5590\" data-start=\"5438\"\u003e\u003cstrong data-end=\"5460\" data-start=\"5438\"\u003eMasarap Cookie Co.\u003c\/strong\u003e\u003cbr data-end=\"5463\" data-start=\"5460\"\u003e📍 63 Broadmeadow Rd, Broadmeadow NSW 2292\u003cbr data-end=\"5508\" data-start=\"5505\"\u003e📧 \u003ca rel=\"noopener\" class=\"decorated-link cursor-pointer\" data-end=\"5538\" data-start=\"5511\"\u003emasarapcookieco@outlook.com\u003cspan class=\"ms-0.5 inline-block align-middle leading-none\" aria-hidden=\"true\"\u003e\u003csvg class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\" data-rtl-flip=\"\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" viewbox=\"0 0 20 20\" height=\"20\" width=\"20\"\u003e\u003cpath d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003c\/a\u003e\u003cbr data-end=\"5541\" data-start=\"5538\"\u003e📞 [Phone not listed – email contact preferred]\u003c\/p\u003e\n\u003cp data-end=\"5590\" data-start=\"5438\"\u003e \u003c\/p\u003e\n\u003cp data-end=\"5590\" data-start=\"5438\"\u003e \u003c\/p\u003e\n\u003cp data-end=\"5590\" data-start=\"5438\"\u003e \u003c\/p\u003e\n\u003cp data-end=\"5590\" data-start=\"5438\"\u003e \u003c\/p\u003e","products":[],"url":"https:\/\/masarapcookieco.com.au\/collections\/privacy-policy.oembed","provider":"Masarap Cookie Co ","version":"1.0","type":"link"}